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Privacy Policy

Please note that any terms defined in the Terms and Conditions will apply to this Privacy Policy.


This privacy policy explains how we collect, use, share and protect information about you and relates to the information collected about you on the Website. You should read this privacy policy in full prior to providing information about yourself. If you do not agree with the policy or our practices you should stop using the Website.

Your privacy is important to us and we are committed to protecting the privacy, confidentiality and security of all personal data held by complying with the requirements of the Data Protection Act1998 ("DPA") with respect to the processing of personal data.

This privacy policy, including any future amendments to the privacy policy, applies in respect of your use of the Website and the information you provide to us when using the Website. Your access to and/or use of the Website is conditional on your acceptance of and compliance with this privacy policy.

In Tempo  reserves the right to modify, suspend, amend or withdraw the whole or any part of this privacy policy at any time and for any reason without notice and without incurring any liability. You are recommended to review this privacy policy each and every time you access the Website.

Your continued use of the Website indicates your consent to us, our affiliates and third parties (as indicated in this privacy policy) collecting and processing your personal information in accordance with the Terms and this policy.

If you provide information about any person other than yourself, you must ensure that they understand how their information will be used and that you are authorised to disclose it to us and that they consent to your disclosing their information on their behalf before doing so.


In order to facilitate navigation of the Website and in order to provide you with the services you require, which on occasion may include personal data (information that could reasonably be used to identify you). You are not obliged to provide that information.

We may collect sensitive personal data concerning health matters from or about you if you contact Customer Services and choose to share this information with a member of our Customer Services team.

We collect and may use your information, including personal data, for the following purposes:

·         To communicate with you in the event that any services requested are unavailable or if there is a query or problem with your order;

·         To handle your account enquiries and your complaints, including but not limited to concerns regarding suspicious transactions;

·         To create new products and services;

·         To inform you of operation and commercial information related to products and services;

The information, including personal data, is collected to help us improve the services and content and product offerings to you, and to deliver you a more tailored and personal experience.


Where we have obtained your express consent to do so, your personal data including your name, telephone number, mobile telephone number, email address, residential address and other details collected by us will be used for direct marketing purposes, its affiliates and/or carefully selected third parties. This will include providing you with information about our products and special offers on the products provided by us. 

 Details of how to receive details of offers and newsletters are on relevant pages of this Website. If you no longer wish to receive marketing or promotional communications from us, you may inform us of your decision by email at: 

 If you want to access and/or correct your personal data, or if you want to find out the kind of personal data held by us, please contact our data protection officer in writing either by marking any such correspondence as being "F.A.O Data Protection Officer" by post or email at  Alternatively, you may update the information held about you through your online account in your account profile area.


 We take the security of personal information seriously and all personal data you provide to us via the Website is secured and where appropriate encrypted, with restricted access by authorised personnel only.

 No data transmission over the Internet or any wireless network can be guaranteed to be 100% secure and although we take care to protect your personal data, we cannot guarantee the security of your personal data transmitted through the Website and there is a risk that any message or information you send to us from this Website may be intercepted and potentially read by others.  

 All personal data collected and held by us will be kept confidential. We may disclose aggregated information about you and information that does not identify any individual, without restriction and we reserve the right to transfer or disclose your personal data and other related information you have provided us.


If you would like to contact us or have a complaint about this Website or this privacy policy please contact us by one of the following methods:


Mail: Świeradowska 47; 02-662 Warsaw

Please note that the Customer Services team may, on occasion, be based outside the UK.